Here To Help

Before calling or using the contact form, see if our short FAQ can help answer your question. If you can't see what you're looking for then check out our Resource Centre or scroll further down to get in touch with ABD.co.uk.

   

If you're wondering where your order is or if it's been sent, please read the following:

Step 1: Check Your Email

If your order has been dispatched then please check for a confirmation email. This will contain a consignment number you can use to see updates on your delivery.

If you've ordered after 5pm or during the weekend then your order should be dispatched on the next working day.

Step 2: Try To Contact The Delivery Company

If you are worried about your delivery then please contact the delivery company associated with your consignment number.

They should be able to give you an update on your order.

Please Note: Royal Mail 48 (Super Saver) deliveries will only update when they attempt to deliver the item.

Step 3: Contact Us

If your order was Super Saver Delivery and has not arrived after 7 working days of the date it was dispatched, then please use the contact form at the bottom of this page.

For Express or Guaranteed Next Working Day deliveries that are late, please let us know so we can investigate it further.

COVID-19 Update: Due to overwhelming resources on the delivery companies we use, please allow up to 10 working days before calling about a delivery.

   

At First:

If you're not sure on the bulb type(s) then first use our car bulb finder.

This is the easiest way to see what bulbs you will need. Simply enter your registration or make, model and year to find what you need.

We have also compiled a handy car bulb guide to help you find the right bulbs.

Alternatively:

If you have the bulb to hand then simply take a picture of the bulb(s) and email it to us.

We can then identify the bulb and let you know the fitment type with our response.

   

We do not hold data for dashboard bulbs or any interior lighting.

The best solution to find out what bulbs you need would be to remove the bulbs you are replacing, take a picture of them and then email them to us.

Quick Tip

Describing bulb fittings or types over the phone can be difficult for both parties.

Sending a picture of the bulbs to us means we can resolve your enquiry faster.

   

Sometimes the data we have around your vehicle may be incorrect.

If you feel that this is the case then please let us know using the contact form below and let us know the following:

  • ✅ Vehicle registration
  • ✅ Make
  • ✅ Model
  • ✅ Year

If we have those details, we can resolve your enquiry much quicker.

If you've ordered a product that our system has indicated and it was wrong - then please get in touch with us using the contact from below.

   

If this is the case then do not worry.

If you have access to the correct bulbs or wiper blades then take a picture of what you need, email them to us and then we can assist you further. If you don't have access then please contact us with your vehicle details for us to investigate what is needed.

   

If an LED bulb is presenting CANBus errors then please read through "how to fix CANBus errors" before using the contact form below.

If you still have questions please contact us as we will be able to assist with getting this resolved for you.

   

If this happens then please use the contact form below and include your Order ID number and let us know which product has failed.

We will respond to you as soon as we can with a solution.

Still Not Found An Answer? Call Us Or Use The Contact Form Below

Contact us

You can send a message to us using the form below.

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Contact Details

Telephone: 0330 1359 545

Please Note: Calls to our 03 number are charged at a standard national rate (same as calling 01 or 02) regardless of whether from a landline or mobile. Calls to 03 numbers are included in any inclusive minute bundles you have as part of your phone contracts.

Street Address:
Unit 4
Hollybrook Road Industrial Estate
Southampton
Hampshire
SO16 6RB

Opening Hours:
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: Closed
Sunday: Closed